Terms of service

Welcome to our website. By using this website or completing any purchase, you expressly agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

Introduction & Scope of Service

This platform is operated within the Arab Republic of Egypt.

These Terms & Conditions apply to all visitors, customers, and anyone who purchases our products, including bags, leather goods, and other products available through our website.

Customer Information & Accounts

When placing an order, the customer is fully responsible for providing accurate, complete, and up-to-date information, including their name, full delivery address, and phone number, to ensure smooth communication and delivery.

We reserve the right to cancel any order if the information provided is found to be false, inaccurate, or incomplete.

Prices & Products

All prices displayed on the website are in Egyptian Pounds (EGP).

We make every effort to display product images and colors as accurately as possible. However, actual colors may vary slightly due to screen settings, device displays, or lighting conditions during photography.

We reserve the right to modify prices or discontinue any product at any time without prior notice. Such changes will not affect orders that have already been confirmed.

Payments & Orders

Orders are confirmed after being reviewed.

Payment can be made through the payment methods currently available, which may include Cash on Delivery (COD), bank transfers, Vodafone Cash, InstaPay, or other available electronic payment methods.

Shipping & Delivery

Orders are delivered through contracted third-party shipping companies.

Delivery times may vary depending on the destination and governorate and typically range from 2–5 business days.

Unexpected delays may occasionally occur due to circumstances beyond our control, such as severe weather conditions, road disruptions, or other unforeseen events. In such cases, we will make reasonable efforts to keep the customer informed.

Intellectual Property

All content available on this platform, including but not limited to designs, photographs, images, text, logos, brand names, and other materials, is our exclusive property.

No individual or entity may copy, reproduce, distribute, republish, or otherwise use any of this content without our prior written permission.

Privacy & Data Security

We are committed to protecting the personal information you share with us, including your address and phone number.

Your personal information will only be used for purposes related to order fulfillment, shipping, customer service, and improving your overall shopping experience.